MG Motor UK has announced an update to its Assistance program that gives drivers in the UK even more support when they need it most. The idea is simple: if your car needs a longer repair, you can stay on the road with an uncapped, like-for-like courtesy vehicle from MG’s UK dealer network. By combining this with its existing roadside and recovery services, MG is aiming to make owning one of its cars a little less stressful when the unexpected happens.
What’s New with MG Assistance
The core of the enhanced program ensures that if an MG vehicle needs recovery or encounters a complex technical repair, drivers won’t just receive basic support. Actually, they’ll be provided with a matching MG vehicle to use until their own car is repaired and ready to go again. This courtesy vehicle cover is uncapped in duration, meaning it continues for as long as the repair takes, without a fixed time limit.
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The program is activated through a partnership with The AA and Switch Car Rental, leveraging Switch’s fleet to deliver rapid vehicle replacements wherever possible. Across more than 180 MG dealerships and authorised repairers in the UK, customers now have access to this updated assistance service.
How Support Works for MG Owners
Every new MG includes a one-year roadside assistance package as standard, which is part of the broader Assistance program and backed by The AA. After the initial year, customers can continue to receive roadside cover and the enhanced courtesy vehicle benefit by servicing their vehicle at an MG-approved dealer. Each scheduled service triggers a free 12-month renewal of the roadside assistance, helping maintain continuous coverage during the typical 7-year/80,000-mile manufacturer warranty period.
This means that as long as a vehicle is properly serviced at an authorised MG outlet, drivers can benefit from ongoing support that includes breakdown help, recovery and, now, extended courtesy vehicle access when needed.
Why This Matters for Owners
For many drivers, a breakdown or technical repair can disrupt daily routines and create inconvenience, especially if work, childcare or travel plans are affected. By offering like-for-like MG vehicles until repairs are complete, MG Assistance seeks to remove that inconvenience and give drivers more peace of mind.
This enhancement reflects a broader push by MG to strengthen aftersales support and build long-term confidence among its customer base, particularly following a strong year in 2025 that saw the brand grow its UK market share and EV deliveries.
How MG Assistance Fits With Roadside Cover
MG Assistance includes emergency breakdown support, recovery and onward travel services, typically provided by The AA, which covers incidents such as roadside breakdowns and situations where a vehicle cannot be repaired immediately. The enhanced courtesy vehicle benefit builds on this foundation, giving drivers a usable MG while theirs is unavailable.
In the UK, the standard roadside coverage offers help if a vehicle breaks down at home or on the road, and recovery to a repairer or destination of choice if the AA patrol cannot fix the issue on site.
FAQ
Is the enhanced MG Assistance program available outside the UK?
No. This version of the MG Assistance program is specifically designed for the UK market and is available through MG’s authorised dealers and service partners across the United Kingdom.
Is MG Assistance available across the UK?
Yes. The enhanced assistance program is available at more than 180 MG dealerships and authorised repairers throughout the UK.
What does the enhanced MG Assistance program include?
The upgraded program offers uncapped, like-for-like courtesy vehicle cover for MG owners whose vehicles require complex repairs, meaning the replacement MG stays with the customer until their car is repaired.
Who provides the roadside and courtesy support?
Support is provided through a partnership with The AA for roadside assistance and Switch Car Rental for courtesy vehicle deployment.
How long does the courtesy vehicle cover last?
Coverage is uncapped in duration. It continues for as long as it takes to repair the customer’s own MG.
Does MG Assistance continue after the first year?
Yes. After the initial one-year roadside cover included with a new MG, owners receive a free 12-month renewal every time they service their vehicle at an authorised MG dealer.
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